Plumbing and heating · Gas safe 512480 · Since 2009
Someone answers. Then someone comes.
A real person picks up, day or night, and tells you what it costs before a van moves. If we cannot get to you tonight we will say so in the first minute.
Burst, leak, no heat, no hot water
Answered by a plumber, not a call centre. Average time to the door inside the ring road: 41 minutes.
$95 call-out
$68 an hour after the first
$140 after 20:00 and Sundays
No price invented on your doorstep.
The rates below are the rates. They do not change because it is raining, because the house is large, or because you sound worried on the phone. If a job turns out to be bigger than it looked, work stops and you get a written price before it carries on.
Work and prices
Emergency
Burst pipe made safe
isolated, capped, water back on
Blocked drain cleared
camera down it first, always
No heat, no hot water
diagnosed in the first hour
Heating
Boiler service
annual, certificate issued
Boiler replacement
fitted in a day, ten year warranty
Radiator power flush
whole system, cold spots gone
Bathrooms
Tap or mixer replaced
labour, you supply or we do
Full bathroom fit
strip out, first fix, tiling, second fix
Shower pump fitted
loft or airing cupboard
The cover plan
One flat monthly figure covers the service, the certificate, and the call-out fee on anything that goes wrong in between. No excess, no claim form, no waiting for an assessor.
- Annual boiler service and certificate
- Call-out fee waived, day or night
- Priority slot ahead of the queue
- Parts at cost, labour at plan rate
- Cancel any month, no exit fee
Where the vans go.
- City centre
- Hollinwood
- Ashfield
- Marston Green
- Barrow Vale
- Kingsdown
- Whitecross
- Lyddon
Anywhere else inside twenty miles, with a mileage line on the invoice you can see before we set off.
Get us out
| Monday to Friday | 8:00 to 18:00 |
|---|---|
| Saturday | 8:00 to 14:00 |
| Emergency line | 24 hours, every day |